When you request a quote or contact us, we collect the information you provide: your name, email address, mobile number, your town or Eircode, details about your pergola project, and any optional photo you upload. We may also collect technical data such as your IP address and browser type for security and analytics purposes.

We use your information to:

• Respond to your enquiry and prepare a personalised quotation.
• Arrange site visits and installation where applicable.
• Communicate with you about your project.
• Improve our website and services.

We process your personal data on the basis of your consent (given when you submit a quote request) and our legitimate interest in responding to your enquiry and providing our services.

We do not sell your data. We may share your information with trusted service providers who help us run our business (such as CRM or email delivery services), only where necessary and under appropriate data protection terms. Enquiry data may be forwarded to a configured webhook for CRM integration.

We keep your enquiry data for as long as necessary to respond to your request and for a reasonable period afterwards for business records, unless you ask us to delete it sooner.

Under GDPR you have the right to access, correct, delete or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at hello@pergolascork.ie.

We take reasonable technical and organisational measures to protect your data. Enquiry information is stored securely and transmitted over encrypted connections. We never expose API keys or secrets in client-side code.

If you have any questions about this Privacy Policy or how we handle your data, please contact us.